Tell Us What You Think
It is our goal to provide you with the best possible customer service and support. Please let us know if and how we are meeting our goal by providing us with your comments.
What Customers Say
Gerry H – I can’t say enough for the excellent sales and service that AlcoPro has provided me and the company I work for, which is the County of San Luis Obispo Drug and Alcohol Svs. for the past 7 years! Keep up the good work and continue to provide exceptional services and making your clients happy!
Sal G – I was very satisfied with the way AlcoPro conducted this repair all through the process. It’s great to see a company that backs up it’s products 100% and goes the extra mile in pursuit of customer satisfaction. Also as a law enforcement professional I need to have my testing equipment maintained and ready for service as soon as possible. AlcoPro made this possible. Thank you!
Merri G – We had to order some Nicotine swab tests, and this company was the only one that allowed us to purchase the test individually. They really understand that small companies cannot afford to invest in large packages, especially when the items have an expiration date. The customer service was fantastic and very knowledgeable.
Mike D — Alco Pro has always done an outstanding job with us and we are 100% pleased with our working relationship!!
Jerolyn F — I usually won’t complete these, but your organization is awesome and I just wanted to let you know you’re doing a great job! Typically we hear the negative, so celebrate yourself! 🙂 THANKS!!
Lisa D — Customer service is always friendly and helpful. Our needs are met quickly and with ease. Emails and calls are always returned promptly.
Cheryl J — My training at Alcopro was my second time. We continue to chose Alcopro because of their services and reputation. Mr. Ken is very knowledgeable and presents material so that you understand and are able to perform the required actions. I will be happy to recommend the company to my peers.
Rick S — Overall greatest service from the staff with the training program, Ken and Jennie were very helpful…
Trevis V — I made one phone call to the repairs department and told them what I needed and that was it. I mailed it to them. The called and told me the price. The next thing I knew we had our machine back. No hassles. Thanks.
Ramon R —First time using your repair service, very efficient and got a quote as requested in a timely manner
Quinton K — Everyone at Alco Pro is extremely helpful. The repair department was quick to assess the problem and very responsive during the communication we had. Excellent customer service!