Credit Card Payments
We accept the Visa, MasterCard, Discover, and American Express credit cards.
Purchase Orders
Customers with approved credit may order on our web site using purchase orders. Our credit terms are net 30 days. Orders placed with purchase orders are subject to approval by our credit department.
Customers who order with purchase orders will receive an invoice by either email or mail. Invoices are sent the same day your order ships. Invoice are not included with the shipment. Because invoices are sent when orders ship, the invoice may reach you before your shipment does. Please let us know if you would like your invoice sent via email.
Download a copy of our Order Form
Sales Tax
Customers in Tennessee, Michigan and Illinois will be charged sales tax. At this time, our website is not capable of recognizing tax-exempt customers, so web orders will display a charged sales tax on all credit card orders that ship to Tennessee, Michigan and Illinois. Tennessee, Michigan and Illinois tax exempt customers who place website orders using purchase orders and provide us with tax exempt certificates will not be charged sales tax when we process the order.
Because AlcoPro, Inc. has no physical presence outside of Tennessee, Michigan or Illinois, we do not collect sales tax for orders shipped to states other than Tennessee, Michigan and Illinois.
Return Policy
If there is a error with your order and you need to return it, call 800-227-9890 or 865-525-4900. We will make every attempt to resolve the error to your full satisfaction.
Restocking Fee
We may charge a 15% restocking fee for returned merchandise unless we caused the error.