Repairs

 AlcoPro offers repair service on all Alco-Sensor models. Our factory-trained staff completes most repairs within two business days of receiving authorization. AlcoPro will also buy back your used Alco-Sensor or give you trade-in credit towards the purchase of a new Alco-Sensor or supplies. Send your used Alco-Sensor to us along with the Repair Authorization Form, and our staff will evaluate your Alco-Sensor and make you an offer. There is no charge for the evaluation, and no obligation to accept our offer.

  • No charge for repair estimates
  • No charge for trade-in evaluations
  • Factory replacement parts
  • Three-month warranty on repairs

We encourage customers to check out our Alco-Sensor Trouble Shooting page before sending an instrument for repair to ensure that the problem is not a low battery or some other simple issue that can be easily remedied without the need to send the instrument for repair.  Customers are welcome to call our Repair Department at 800 227-9890 if they are uncertain about the need to send their instrument for repair.

 

Please complete a Repair - Buy Back  Form and include it with your instrument. Click Here to download and print a copy of the Repair - Buy Back Form. Or you may call 800 227-9890 to request that we fax or mail the Repair Authorization Form to you.

Download Repair Form

 

QUICK REPAIR SERVICE!

We offer repair service on all models of Alco-Sensors at reasonable rates. Our factory trained electronics engineer has many repairs out the door the same day they come in!

  • Estimates made at no charge, no obligation.
  • Factory replacement parts.
  • Three-month warranty on repairs.

Call 800-227-9890 for more information.

 

 

When shipping through the U.S. Mail, ship to:
AlcoPro, Inc.
Attn: Repair Dept.
PO Box 10954
Knoxville, TN 37939

 

When shipping with UPS, FedEx, DHL, or other courier services, ship to:
AlcoPro, Inc.
Attn: Repair Dept.
2547 Sutherland Ave.
Knoxville, TN 37919