Repair Service

AlcoPro offers repair service on all Alco-Sensor models. Our factory-trained staff completes most repairs within two business days of receiving authorization. AlcoPro will also buy back your used Alco-Sensor or give you trade-in credit towards the purchase of a new Alco-Sensor or supplies. Send your used Alco-Sensor to us along with the Repair Authorization Form, and our staff will evaluate your Alco-Sensor and make you an offer. There is no charge for the evaluation, and no obligation to accept our offer.

  • No charge for repair estimates
  • No charge for trade-in evaluations
  • Factory replacement parts
  • Three-month warranty on repairs

We encourage customers to call our Repair Department at 800 227-9890 before sending an instrument for repair to ensure that a repair is necessary. For example, our staff can determine if the Alco-Sensor only needs a battery, or if the instrument has more serious problems that require repair service.


Please complete a Repair - Buy Back Form and include it with your instrument. Click Here to download and print a copy of the Repair - Buy Back Form. Or you may call 800 227-9890 to request that we fax or mail the Repair Authorization Form to you.

Download Repair Form



We offer repair service on all models of Alco-Sensors at reasonable rates. Our factory trained electronics engineer has many repairs out the door the same day they come in!

  • Estimates made at no charge, no obligation.
  • Factory replacement parts.
  • Three-month warranty on repairs.

Call 800-227-9890 for more information.



When shipping through the U.S. Mail, ship to:

AlcoPro, Inc
Attn: Repair Dept
PO Box 10954
Knoxville, TN 37939


When shipping with UPS, FedEx, DHL, or other courier services, ship to:

AlcoPro, Inc
Attn: Repair Dept
2547 Sutherland Ave
Knoxville, TN 37919