Please use our mailing address for all letters and other mail. We recommend shipping any boxes, returns, repairs via UPS or FedEx to our street address. Please see our Shipping Address further down on this page.
PO Box 10954
Knoxville, TN 37939
Please use our street address for shipping boxes, returns, or repairs via UPS or FedEx.
2547 Sutherland Ave.
Knoxville, TN 37919
8:00 am - 5:00 pm Eastern Time
Monday - Friday
Our customers and prospective customers are welcome to use our 800 telephone number to contact us for any purpose. Our 800 telephone number is available to callers from in the United States and Canada.
Phone: (800) 227-9890
or (865) 525-4900
Customers who call after regular business hours may leave a message on our voice mail system. Please refer to our staff extension list below. Customers who wish to place an order, request free BAC Wheels, or request additional information on our products may leave a message on the Customer Service extension. We will return your call promptly on the next business day.
Staff extension list:
Carol Comer, Administrative Asst., ext. 232
Gia Rutherford, Shipping Clerk., ext. 233
Jack Singleton, President, ext. 229
Jose Contreras, Repair Dept., ext. 241
Lisa Bradley, Training Director, ext. 228
Lorraine Jenkins, Production Mgr., ext. 224
Maggie Singleton, Human Resources, ext. 242
Mike Drysdale, Repair Dept. Mgr., ext. 223
Sam Smithey, Special Projects Mgr., ext. 222
Shannan Kennedy, Customer Service Mgr., ext. 227
Stephanie Erickson, Accounting Mgr, ext. 221
Our customers and prospective customers are welcome to use our 800 fax number to fax orders. Our 800 fax number is available to callers in the United States and Canada.
Fax: (800) 655-5834
or (865) 525-4935