Contact Us

Mailing Address

Please use our mailing address for all letters and standard correspondence.   

AlcoPro, Inc.
PO Box 10954
Knoxville, TN 37939

Shipping Address

Please use our street address for shipping boxes, returns, or repairs via UPS or FedEx.

AlcoPro, Inc.
2547 Sutherland Ave.
Knoxville, TN 37919

Business Hours

8:00 am - 5:00 pm Eastern Time
Monday - Friday


Available to callers in the continental United States and Canada.

(800) 227-9890 or (865) 525-4900

Customers who wish to place an order, request free BAC Wheels, or request additional information on our products outside of our regular business hours may leave a message on the Customer Service extension. All calls will be returned on the following business day.


Staff extension list:

  • Carol Comer, Administrative Asst., ext. 232

  • Gia Rutherford, Shipping Clerk., ext. 233

  • Jack Singleton, President, ext. 229

  • Jose Contreras, Repair Dept., ext. 241

  • Lisa Bradley, Training Director, ext. 228

  • Lorraine Jenkins, Production Mgr., ext. 224

  • Maggie Singleton, Human Resources, ext. 242

  • Mike Drysdale, Repair Dept. Mgr., ext. 223

  • Sam Smithey, Special Projects Mgr., ext. 222

  • Shannan Kennedy, Customer Service Mgr., ext. 227

  • Stephanie Erickson, Accounting Mgr, ext. 221




Our customers and prospective customers are welcome to use our 800 fax number to fax orders. Our 800 fax number is available to callers in the United States and Canada.

Fax: (800) 655-5834
or (865) 525-4935

Contact Inquiry